contact-center-skills
skillPOST {{baseUrl}}/contact_center/skills
apm::install
apm install @sanusinha65/contact-center-skillsapm::skill.md
# Create a skill
POST {{baseUrl}}/contact_center/skills
<p>
Create a
<a href="https://support.zoom.us/hc/en-us/articles/4423986613261">
skill
</a>
for skill-based routing. Skills are agent traits that ensure they are the right person to handle a customer interaction.
</p>
<p>
<strong>
Scopes:
</strong>
<code>
contact_center_skill:write:admin
</code>
</p>
<p>
<strong>
<a href="https://marketplace.zoom.us/docs/api-reference/rate-limits#rate-limits">
Rate Limit Label
</a>
:
</strong>
<code>
Light
</code>
</p>
### Request Body
```
{"skill_category_id"=>"<string>", "skill_name"=>"<string>"}
```
### HEADERS
| Key | Datatype | Required | Description |
| `Content-Type` | string | | |
| `Accept` | string | | |
### RESPONSES
**status**: `Created`
```
{"skill_id":"\u003cstring\u003e","skill_name":"\u003cstring\u003e","skill_type":"proficiency","max_proficiency_level":3,"skill_category_name":"\u003cstring\u003e","skill_category_id":"\u003cstring\u003e","modified_by":"\u003cstring\u003e","last_modified_time":"\u003cdateTime\u003e"}
```